Can someone help me with my sons MTK MT228 cell phone?

I bought this phone online for my son. Everything seems to be working fine except he is having problems with signal. Many times a day it says "no service" I have called our local provider and they say everything is fine with our service. Is there an internal antenna booster I can buy or do you think there is something wrong with his phone. Can someone please give some advice?

Can someone help me with my sons MTK MT228 cell phone?
Without knowing who your "Local Provider" is and where you are located, then every answer given will only be a guess.


My guess is that you are located in the US ( you said cell not mobile in your description) and your local provider is ATT or a smaller provider that "rents" the ATT towers for service.


ATT's GSM network is GSM850 and GSM1900


Almost all of the areas are now GSM850 with only a few areas still using GSM1900


Your Sons phone is a European/Asian Tri-band phone (GSM900/1800/1900) It is missing the GSM850 band needed to work properly in most areas with ATT service. Without having that band as part of your phone, your phone will say "No Service" The only time the phone will work is when it picks up a GSM1900 tower


Cheers